2. License Key Does Not Work
Make sure you are entering your correct license key. Receipt numbers are sometimes mistaken for license keys. Please re-check your order information email for your correct license key. Some helpful tips regarding your license key:
1. Copy (Ctrl + c) and paste (Ctrl + v) of your license key is recommended.
2. The correct license key format for is:
XXXX-XXXX-XXXX-XXXX-XXXX (five series of four characters).
3. If you’ve check the above and your key still does not work, please contact support at above email for a new key.