Support


speedup mac

  • Your download link and license key will be emailed to you from SoftCity.
  • You do not need to download SpeedUp - Mac if you already have the trial. Just follow the below activation instructions.

Activation Instructions:

  1. Go to the 'Tools' menu and click 'Register'.
  2. The registration window will pops-up. Select the option, 'I have a key to register the product' and Click 'OK'.
  3. Enter the Activation key and click 'OK' to complete the activation.

Customer Support:

Visit our Customer Support page to:

  • Print a receipt for your order
  • Re-download your purchase
  • Request serial numbers

For any other support requests please email us at av-support@softcity.com

FAQs:


What all can I do with SpeedUp Mac?

SpeedUp Mac has been designed to remove unwanted applications and files from your Mac system, so that the performance of the system will be optimized. You can remove unused Large Files, Duplicate Files, Universal Binaries, Temporary Internet Cache, Logs, System Junks, Language Files etc. You can also use the software to uninstall unwanted Applications, Widgets, and Plug-ins.

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Is there any way to restore the language files, I've accidentally removed?

No, the software cannot restore the language files, once deleted. However, you can get them back by reinstalling the Mac OS X. Or else, if those language files belong to any application, you need to reinstall the application to get them back.

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Is it really possible to uninstall an application by just dragging into the Trash?

Yes, Stellar SpeedUp Mac provides this innovative feature to automatically uninstall an application, whenever dragged into the Trash. By default, the option, 'Enable Automatic Uninstaller' is 'ON' and whenever you drag an application into Trash, SpeedUp Mac Uninstaller launches popping-up a message. This option enables you to uninstall the application, instead of just deleting its supported files.

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Can I remove all the junk files from my removable Mac device using SpeedUp Mac?

Yes, you can remove all the unwanted junk files using SpeedUp Mac. The 'Clean My Mac’ feature in SpeedUp Mac can help you select any volume of your system or any attached removable device to remove the unnecessary junk files. The software also provides option to automate the clean-up process, which enables you to clean the unnecessary files, whenever you connect the device to the system.

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How to set preferences for scheduling tasks in SpeedUp Mac:

To apply scheduler preferences, follow below steps:

  • Run the Speedup Mac software.
  • Click SpeedUp Mac from the Toolbar. Click Preferences > Scheduler tab.
  • To set update preferences:
    • Select 'Check for updates' option.
    • Select the interval (Daily, Weekly, Monthly).
    • Start update wizard by clicking 'Check for updates now'.
  • Steps to set time preferences for automatically launching the application:
    • Select the option, 'Launch SpeedUp Mac automatically'.
    • Click OK to save the settings for scheduler preferences.